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Optional onboarding
Separate start and skip routes so first-time users can explore the service before completing onboarding.
C02Apps & experience
Vehicle care service app UX/UI design
A service-planning and UX/UI design project for drivers with limited time or vehicle-maintenance knowledge.
Explore the features
01 OVERVIEW
The challenge and approach
The information architecture centers on expert advisors and situation-specific content. Optional onboarding, conversational input, and structured reviews reduce the steps needed to explore services and give feedback.
Original project visuals are presented in Korean, with English explanations alongside them.
02 FEATURES
The features, in context
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Situation-based guidance
Organize service recommendations, content, and plain-language explanations around the vehicle owner’s situation.
03 / 04
Simplified reviews
Design a selection-based review flow with an option and incentive for additional written feedback.
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Unified customer support
Bring inquiries, FAQs, and support-center information together in one discoverable location.
03 SCREENS & DESIGN
How the design comes together
Explore the project’s information structure, interface composition, and design decisions
04 WORKFLOW
Following the user’s next step
The flow connects entry points, user roles, and the next step in the work
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