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C02 / Project experience

Vehicle care service app UX/UI design

A service-planning and UX/UI design project for drivers with limited time or vehicle-maintenance knowledge.

Project scope
Service planning & UX/UI
Material
Original planning & design screens
Apps & experience C02
Vehicle care service app UX/UI design — Original planning & design screens
Vehicle care service app UX/UI design — Original planning & design screens
Vehicle care service app UX/UI design
01 / WORK & DECISIONS

The work
we connected.

Service planning & UX/UI

01

Optional onboarding

Separate start and skip routes so first-time users can explore the service before completing onboarding.

02

Situation-based guidance

Organize service recommendations, content, and plain-language explanations around the vehicle owner’s situation.

03

Simplified reviews

Design a selection-based review flow with an option and incentive for additional written feedback.

04

Unified customer support

Bring inquiries, FAQs, and support-center information together in one discoverable location.

SCOPE NOTES

A clear account of the scope.

Service planning · Information architecture · UX/UI design · UX writing

Case type and public evidence

Project experience, concepts and product demonstrations are identified by scope. Contracting entities, participation dates and operating results are not inferred from incomplete material. Original images may contain illustrative figures and wording from the source document.

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